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    • Outsourced In-House Counsel

      By Ari Kaplan with Amy Osteen. Ari Kaplan speaks with Amy Osteen, the founder of Outside CLO, a service for corporations that need an outsourced chief legal officer, about why a company would outsource its in-house counsel needs, how that work differs from outside counsel at a law firm, and how the pandemic has impacted the appeal of outsourced in-house counsel services. Ari Kaplan Tell us about your background and the genesis of Outside CLO. Amy Osteen I have an engineering background and started my legal career as a patent attorney. Then, I migrated into litigation before being recruited by an investment bank, where I spent 10 years moving through the different departments and companies that it owned. I developed a strong legal background in various areas and took a general counsel position for a technology company with an open source software program. After three years, I became the chief legal officer for Rug Doctor, the carpet cleaning company, and spent five years in that role before launching Outside CLO. Ari Kaplan Why would a company outsource it's in-house counsel needs? Amy Osteen The companies that I serve are at the precipice of growth, but do not have the budget for a typical general counsel or chief legal officer. They need more of an air traffic controller for their outside counsel and an internal advisor to help with strategy, who can perform associated legal work, before they can truly afford a general counsel. At that stage, it makes a lot more sense to have someone like me two days a week versus a junior, full-time attorney who may not have the same breadth of experience. Ari Kaplan How does what you do differ from the work of outside counsel? Amy Osteen I help companies hire the right outside counsel and deploy the appropriate attorneys on their cases so they get the most qualified person for their money. Ari Kaplan Do you concentrate on a specific industry? Amy Osteen It is more of a growth stage, rather than an industry. That said, most of my clients are technology or products companies because those, especially during the pandemic, that are growing really fast. They need to save their gunpowder to spend the money on items beyond outside law firm bills. If they are going to spend the money on outside legal bills, they want the best for their buck and need someone with the experience to support their efforts. Ari Kaplan What's your business model? Amy Osteen My goal is for clients to outgrow me and I want them to get to a point where they need a full time chief legal officer, which is not me. Most of the time, I do not bill hourly. There is a set amount of time I can work for a client per month and we decide on a fee. I don’t bill for telephone calls or other activities that like a law firm because I really don't have any overhead. Ari Kaplan How has the pandemic impacted the appeal of outsourced in house counsel services like this? Amy Osteen I have seen a really wonderful increase in my business and people are interested in the business model. I had a head start because I started setting this up in January so I hit the ground running with a client base of small companies. It just continued to grow when people continued to understand that I can demonstrate efficiency and cost savings. Ari Kaplan What does the growth of outsourced legal services indicate about where the profession is headed? Amy Osteen Companies are looking for lawyers that think more like an in-house attorney than one in a law firm. There is beauty in this system for lawyers that are specialized and willing to develop a symbiotic relationship with their clients. It will continue to grow and the support that I have received from the in-house community has been overwhelming. Ari Kaplan regularly interviews leaders in the legal industry and in the broader professional services community to share perspective, highlight transformative change, and introduce new technology at Listen to his conversation with Amy Osteen here:

    • Lawtomatic Newsletter Issue, #112

      By Gabe Teninbaum My name is Gabe Teninbaum (on Twitter at @GTeninbaum).  I'm a professor, as well as the Assistant Dean for Innovation, Strategic Initiatives, & Distance Education, at Suffolk Law in Boston. I'm also a Visiting Fellow at Yale Law School's Information Society Project.  My work focuses on legal innovation, technology, and the changing business of law. Every day, I digest tons of content on these topics. The goal of this newsletter is to curate the most interesting, valuable, and thought-provoking of these ideas and share them with you. If you like reading it, please subscribe. You're also invited to forward this to others who you think would benefit. Likewise, please email mewith feedback, ideas, and tips so I can deliver what's most valuable to you. The Appetizer: Sponsors For law students who want to retain more of what they study (2-4x as much vs cramming) and save time (50% less time vs. cramming), the science of spaced repetition is for you. is a tool to help law students & bar preppers learn more using cutting-edge science.  Called the single most effective technique to learn by the American Psychological Association. Named one of the world's Top 20 Legal IT Innovations by ALM.  More than 15,000 users spread across every law school in the U.S. The Main Course: 5 Things That Made Me Think This Week​ Text Reminders Reduce Defaults: for years, my colleague and friend, Prof. Chris Dearborn, has given pocket calendars to clients of his criminal defense clinic because he reported that a simple tool like that, coupled with asking clients to fill in their next appointment before leaving their meeting with his team, reduced no-shows and defaults. Now, research supports that these sorts of nudges also work when the reminder come via text message. In fact, sending a reminder text reduces default by 13%-21% according to a new study in the journal, Science. Assuming this can be replicated, it'll be incumbent on every court system to implement it, not only for the human benefit, but for the significant efficiency improvement it will offer to every court system. If you'd like to dive deeper an here is an excellent analysis by Molly McDonough on this research. The Observatory: the tech-savvy biglaw firm, Orrick, has a new interactive platform offering data on 600+ legal technologies currently on the market. A user can click on the type of tool they'd like to learn more about (e.g. document automation or contract management), click on various filters, then get a summary of what it does. It also includes a narrative box for what makes the tool unique. It's easy to use, free, and also gives a nice preview for clients on the type of value the firm might offer them beyond run-of-the-mill representation. What Business Units Want from their Law Departments: the team at the contract automation platform, Juro, has put out a new, free eBook to help in-house counsel understand what their organizations' business colleagues want out of a legal department. To craft it, they surveyed key internal clients of law departments at innovative companies (CEOs, CFOs, sales leadership, board of directors members, etc.). I thought this was an interesting take. I've read, heard, and thought a lot about the relationship between companies and outside counsel, but never really considered the internal relationships that companies have between legal and other units. At 24 pages, it's an interesting and terse take, even for an outsider like me. Capacity App: an associate at Denton's, William Dougherty, has created a new app, Capacity, that helps partners equitably assign work to associates. Here is a write up of the project in Artificial Lawyer. Not only does it solve a real problem (associates having no control over the work they take on, while for the partners it helps them to find the right associates with the right skill sets when they have availability), but I am always excited about legal tech projects created by legal professionals that solve their own problems. Plus, as anyone who has crossed paths with me in the past year or so knows, I'm putting the finishing touches on a how to guide to teach people to productize legal work, so examples like this are music to my ears. Nate's News: Nate Schorr is an associate at the LegalTech Fund, which is a legal tech investment fund. He puts together a free monthly newsletter that I enjoy. It's a fairly brass tacks summary of the different companies that have received funding, acquisitions, and other news from the intersection of law/tech/entrepreneurship. It's a really easy way to stay on top of which organizations are on the move. Lagniappe Pumpion Pie and more at Tasting History: if you're preparing for Thanksgiving and would like some recipes from days of yore, check out the youtube channel Tasting History. The host, Max Miller, researches historical recipes and ingredients, and prepares them in a modern kitchen. This week, he made a really good looking pumpion pie (apparently that used to be how they spelled it) using a recipe from 1670. Part history channel, part cooking show, part entertainment. Not just for Thanksgiving, either: you can learn to make Viking mead or pretzels made with wine from the 1500s! *** If you enjoy this newsletter and know others who might also like it, please forward it to them.  It's free to subscribe, so the more, the merrier. #GabeTeninbaum #innovation #legaltech #businessoflaw

    • Innovation in Law Studies Alliance, ILSA

      The Innovation in Law Studies Alliance, ILSA, is founded with the mission to foster innovation in Law and Technology faculties all over the world The alliance is open to all universities from around the world and its aim is to support them in transforming their curricula, relying on technology and becoming more global. It will develop activities to prepare universities and their teachers to train their students in the competences and skills that the future demands. The Instituto de Innovación Legal has launched Innovation in Law Studies Alliance (ILSA), an alliance of law and technology faculties whose mission is to support their transformation through the collaboration between its members, the organisation of innovative events and training activities as well as the exchange of good practices on innovation, among other activities. Over 15 universities from various countries worldwide, such as France, Poland, Spain, Colombia, Ecuador, México and South Africa, are already part of the network. ILSA works with faculty leaders and teachers to help them acquire the new knowledge and skills they need to train their students in areas such as legal innovation, digital transformation, LegalTech, law firm management… In sum, the new knowledge and skillset that will be demanded by future employers. María Jesús González-Espejo, managing partner of the Instituto de Innovación Legal, vice-president of the European LegalTech Association (ELTA) and promoter of ILSA, explains the envisioning: “we have made a reality of an idea that has been maturing for several years. We have always believed that the transformation of the legal sector had to start with the universities, and these need to commit to open innovation, encourage collaboration with other universities and be more global. ILSA will help them to achieve these goals. Furthermore, we want to bring the best LegalTech applications closer to students, so that when they start working, they can become fundamental pillars of the digital transformation within their organisations”. To achieve its objectives, ILSA has created an ambitious activity programme that collaborating or associated universities will be able to enjoy, including: Events such as webinars by experts in subjects related to new technologies, methodologies, etc. (Access here the agenda of those planned for the coming months), as well as regular meetings for the exchange of good practices in educational innovation and the annual congress. Training in LegalTech, offered by the LegalTech companies that are onboard in the project. These include Docxpresso (Spanish document automation application), HighQ (British collaborative platform for working with your team, partners and suppliers), Jeffit (Russian ERP for law firms) or Nymiz (Spanish platform for the anonymisation of legal documents). These companies will be offering training activities for students and teachers to introduce them to the use of their software. The aim is to provide students with the unique skills that will enable them to stand out when searching for a job. Access to the collaborative and knowledge management platform, which has been created with HighQ, where members can find documentation on innovation and LegalTech, share news, generate debates, make queries to other members of the network or contact faculties in other countries to organise international activities. The ILSA seal, which will be launched in 2022 and will certify each university’s commitment to innovation. In addition, the Alliance will promote in a second phase, the creation of a community of innovative teachers. This database will be very useful to help universities locate the best experts for each subject they decide to include in their training offer. As Iga Kurowska, ILSA’s representative in France and Poland, has pointed out, «one of the reasons why the much-needed modernisation of Law studies is not progressing, is the difficulty of finding teachers trained to teach these subjects». Moreover, the alliance offers support to universities and teachers who share the same concerns about the application of innovation in studies. Thus, relying on the experience of the Instituto de Innovación Legal (a consultancy firm specialised in advising operators in the legal sector on innovation, LegalTech, digital transformation and management) will provide training services for teachers, support in the organisation of events, collaborate in the preparation of training programmes or help in the search and selection of teachers. ILSA has a strong network of partners in various countries and regions that represent and coordinate activities locally, and this network is projected to progressively expand. Amongst them: Sergio Arellano, president of the Inter-American Institute for Research and Teaching in Human Rights; Paulius Astromskis, partner of exe. legal; Daniel Bermejo, expert in digital projects of the Instituto de Innovación Legal; Mauricio Bermudez, managing partner of Acuña, Acuña y Bermudez; Virginia Carmona, professor of the Department of Private Law and Labour and Social Security Law of the University Rey Juan Carlos of Madrid; Janet Huerta, Editor of Foro Jurídico; Iga Kurowska, founding partner of Verne Legal and Professor of Law at the Université Catholique de Lille; Jackie Nagtegaal, Director of LIPCO – Law for all and founder of the Futures Law Faculty; Alice Namuli, partner and Head of Technology and Innovation at Katende, Ssempebwa & Co. Advocates; Karol Valencia, LegalTech project consultant, Legal Designer and Compliance Officer at Electronic IDentification; and Alexandra Villacís, President of the Association of Latin American Women Lawyers (AMJI) and Director of LATAM projects at the Instituto de Innovación Legal. For more information on ILSA’s services, please visit its website. #ILSA #lawandtechnology #legaltech #lawschools

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