Your legal business should always aim for total transparency, as it can be beneficial for both your client reputation and your working relationships with other businesses and organizations around the world. Learning how to increase transparency within your legal business doesn’t have to be as difficult as you might initially expect, as there are several simple steps that you can follow to transform your brand in no time at all. So, if you’re interested in discovering more, then read on.
In-Depth Bills & Invoicing
Invoices that lack detail and are too vague can trigger distrust between clients and lawyers or legal professionals. Unfortunately some clients may already have a predisposed lack of faith for the legal professionals they hire, especially when it comes to billing and prices, and this distrust is easily increased when you hand a client a confusing bill that misses key details. Always aim to use an in-depth form of invoicing that can offer your clients clarity and consistency, as this will help to put your audience's mind at ease when they know exactly what they are paying for. Financial transparency is a key aspect of a reputable legal business.
Clear Registrations & Certifications
There are numerous different certifications and registrations that you need to take an active interest in if you want to put your clients mind at ease. Always show off your proof of your qualifications, training, affiliations and even your LEI number so that your clients know you are a fully registered expert business that has gone through all of the necessary steps to become a trusted source of legal help. Utilize an LEI number management portal and add a page to your business website that details all of the necessary information that your clients or other businesses that you work with can access with ease.
Always Provide News & Updates
Keeping your clients in the dark surrounding any updates or news about your legal business will no doubt lead to speculation and doubt, as your audience needs to be aware of any changes or notable events or progressions that could affect or influence the service that you provide. This might mean the installation and utilization of new computer systems, the hiring of new legal professionals or even industry advancements that your clients should be aware of like new laws and tax regulations. One of the best ways to stay in touch with your clients is through email, so ask for permission to use your clients emails for news and updates. They will feel far more comfortable using your services when they’re kept in the loop about your legal business, so don’t doubt the importance of communication.
Increasing transparency within your legal business has never been so simple when you can take the time to make the most of some of the brilliant tips and ideas that have been carefully described above! Transparency is a key aspect of success for a reputable legal brand that wants to attract loyal clients, so there’s no time like the present to get started.