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Did remote working affect eDiscovery as much as we thought it would?

By Lee Reason.

Remote and hybrid work arrangements have become widely accepted as the new normal, and their impact on the legal technology (legal tech) landscape is significant.


Data Creation and Discovery Challenges

One of the key implications of remote work on legal tech is the vast amount of data generated from collaboration platforms like Teams, Slack, and Zoom. These platforms have become indispensable for communication, collaboration, and project management, but they also present challenges for eDiscovery and legal investigations. When a dispute arises, legal teams need to be able to effectively collect, review, and analyse data from these platforms. That can be complex and time-consuming, especially if the data is scattered across multiple platforms and devices.


To address these challenges, legal tech providers have developed solutions that can help legal teams manage and analyse data from collaboration platforms. These solutions include:


  • Unified data collection: Tools can collect data from multiple sources, including collaboration platforms, email, and file-sharing services.

  • Advanced data analytics tools: These tools can analyse large volumes of data to identify relevant information and patterns.

  • Data visualization: Tools can help legal teams visualize data to gain insights and make informed decisions.


In addition to these technological solutions, legal teams must implement robust policies and procedures for managing data from collaboration platforms. These policies should cover topics such as data retention, data access, and data security. Security and Compliance Concerns

Remote work has also raised concerns about data security and compliance. Employees working from home can use their personal devices and networks to access company data, increasing the risk of data breaches and unauthorized access to sensitive information. To mitigate these risks, companies need to implement strong data security measures, such as:


  • Data encryption: Encrypting data at rest and in transit can help protect it from unauthorized access.

  • Access controls: Implementing strong access controls can restrict who can access sensitive data.

  • Data monitoring: Monitoring data usage can help identify suspicious activity and potential breaches.


Companies also need to ensure that their employees are aware of the risks associated with remote work and receive regular training on protecting company data.


Employee Training and Education

Employee training and education are essential for ensuring that companies can effectively manage data in a remote work environment. Employees need to be trained on topics such as:


  • Data security best practices - including training on protecting passwords, avoiding phishing scams, and reporting suspicious activity.

  • Data privacy laws and regulations - understanding the legal requirements for collecting, using, and storing personal data.

  • Company data policies and procedures - understanding the company's policies for using personal devices, accessing company data, and reporting breaches.


Companies can help their employees stay informed about the latest data security risks and best practices by providing regular training and education. The Future of Remote Work and Legal Tech

Remote work is here to stay and will only become more common in the future. That will continue to significantly impact the legal tech landscape, driving demand for new solutions that can help legal teams effectively manage and analyse data from collaboration platforms.


In addition, the rise of Generation Z in the workforce is expected to accelerate the adoption of remote work arrangements. Generation Z is known for its preference for flexible work arrangements and reliance on technology for communication and collaboration. As a result of these trends, legal tech providers will need to continue to innovate and develop new solutions that can meet the needs of the remote workforce. These solutions will need to be:


  • Easy to use: Legal teams need to be able to use these solutions without requiring extensive training.

  • Scalable: These solutions must scale to meet the needs of organizations of all sizes.

  • Secure: These solutions must incorporate strong data security measures to protect sensitive information.


By meeting these needs, legal tech providers can be critical in helping legal teams effectively manage data in a remote work environment.


About the Author Lee Reason is Director for Data Solutions at Secretariat.

Lee has experience managing the litigation support functions for a top 5 UK law firm and a top 10 US law firm. He has worked directly with commercial clients, their legal advisors, and government bodies in the UK, US, Europe, and the Far East.

Secretariat experts are trusted in the highest-stakes legal, risk, and regulatory matters around the world. Renowned law firms, leading corporations, and influential governmental entities turn to our disputes, litigation, economic, and data advisory services when the stakes are high — supporting them with meticulous preparation, insightful analysis, and clearly persuasive communications. With more than 400 professionals located in the world's key commercial and arbitration centres, our bright minds and passionate problem-solvers put their financial, analytical, and strategic insights to work in the fast-paced sectors we serve – from construction and energy to healthcare, technology, and natural resources. #LeeReason #remote #hybrid #work #ediscovery #legaltech



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