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Lawtomatic Post

This weeks' selection from the Lawtomatic Newsletter:

Think Like a Client study will discover what clients value most in their lawyers

October 5, 2017, By Avvo

Posted in Access to justice, Avvo, Client relationships

What do clients want when they hire you for your services? The Institute for the Advancement of American Legal Services (IAALS) in partnership with Avvo, seek to find that out. Answers to this question could help attorneys and companies alike, improve the industry for the better.

Thousands of connections between lawyers and consumers are made in Avvo’s legal marketplace every month. Through the free Q&A forum and publicly available information on 97% of practicing lawyers in the U.S., Avvo has one of the largest online databases on attorney and consumer behavior. The “Think Like a Client” study aims to specifically analyze more than 800,000 client reviews on Avvo attorney profiles to unearth sentiments around attorney/client relationships and what clients are saying... Read More


Gabe Teninbaum

(@GTeninbaum) is a professor at Suffolk Law (with additional affiliations at Yale, Harvard, and MIT) focusing on legal innovation, technology, and the changing business of law.

Every day, he digest tons of content on these topics. The goal of Lawtomatic, his newsletter, is to curate the most interesting, valuable, and thought-provoking of these ideas.

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