Remaking Law Firms: Why and How by George Beaton and Imme Kaschner
Here is one book that you actually can judge by its cover. If you think the title promises to answer why law firms are faced with the prospect of reinvention and, at the same time, practical guidance on how to go about that reinvention, call it truth in advertising.
Remaking Law Firms is the right book at the right time. Authors George Beaton and Imme Kaschner have given us a highly readable, unblinking guide to the serious challenges confronting many, if not most, traditional law firms. Big themes include:
Fundamental, structural change in legal services is coming.
Law firms must act decisively to avoid seeing profitability decline even as expectations for ever higher levels of client service rise.
A successful law firm business model serves the business needs of a firm’s clients.
The book wisely draws on 40 interviews with clients, law firm leaders and other notables in delivering what is, ultimately, a positive and affirming message: firms can rise to meet this exceptional challenge. It may require more than just cost-cutting, more than marginal adjustments to an outdated business model, but the reward will be in rightly adapting to a client-centric profession, now and in the years ahead.