In a growing market, purchasing patterns for legal services are changing. In-house teams are looking for pragmatic, industry specialists who are tech savvy and can offer more than traditional legal advice.
Research consisted of 243 web-based surveys and 30 long-form qualitative interviews. Data was collected between September 2015 and February 2016.
Key findings include:
The market for legal services is moving and growing
Purchasing patterns are changing
Purchasers’ expectations of legal services providers are evolving
Demand for alternative or non-traditional legal service providers is increasing
Legal services buyers' wish list includes:
Integrated cross-border advice beyond legal
Use of technology
Regulatory and global compliance advice
Fixed fees, value pricing and greater transparency