Client retention hampered by decreasing client loyalty


LEGAL BUSINESS WORLD


ARTICLES
+1000 Articles on the Business of Law.
Update and refresh your knowledge


- Jun 12, 2020
- 3 min
Opportunity makes a thief!

- Jun 9, 2020
- 3 min
You cannot not communicate!

- Dec 17, 2019
- 3 min
Beauty is in the eye of the beholder!

- Jul 18, 2019
- 2 min
Customer focus – the basics of customer care in law firms

- Jul 10, 2019
- 3 min
The role of technology in the business model of law firms

- Apr 12, 2019
- 3 min
The art of creating the ideal process model for a law firm

- Apr 2, 2019
- 3 min
Business models for law firms – the curse of complexity

- Feb 4, 2019
- 4 min
Strategy is specification!

- Jan 22, 2019
- 2 min
Law firm management – what are the yardsticks against which I can measure the success of my strategy

- Jan 10, 2019
- 3 min
Law firm management – in the beginning is a vision!

- Dec 27, 2018
- 3 min
Law firm management – what do law firms need a strategy for, and how proficient a swimmer are you?

- Dec 19, 2018
- 3 min
The major trends in the legal market – are the millennials fit for the law business?

- Dec 5, 2018
- 3 min
The major trends in the legal market – more for less!

- Nov 29, 2018
- 3 min
The major trends in the legal market – it’s technology, stupid!

- Nov 20, 2018
- 3 min
The major trends in the legal market – Disaggregation

- Nov 12, 2018
- 3 min
The Major Trends in the Legal Market – Liberalisation

- Nov 5, 2018
- 3 min
The Major Trends in the Legal Market – Globalisation

- Oct 26, 2018
- 2 min
Digitisation in the law firm business – hype or here to stay?
